Kick ICT Group
Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.
We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with people that is most important to us.
Kick ICT are proud to be one of the few Microsoft Partners in the UK to hold all six of Microsoft's industry recognised Solutions Partner designations. While these designations are technical in nature, they also speak to something bigger: our ongoing investment in the knowledge, tools, and people needed to deliver outstanding service and support.
Why join Kick?
At Kick, our culture is built on a foundation of collaboration, innovation, and respect. We foster an environment where every team member feels valued and empowered to contribute their unique perspectives and skills. Our commitment to continuous learning and development ensures that our team stays at the forefront of technological advancements.
We believe in maintaining a healthy work-life balance, encouraging creativity, and celebrating our successes together. Our open and inclusive atmosphere promotes teamwork and drives us to achieve our collective goals.
Because a stronger team is an inclusive one. We believe diverse perspectives make for better ideas, stronger collaboration, and more innovative outcomes. We’re building a culture where everyone feels heard, valued, and empowered to thrive — no matter their background, identity, or experience.
The Role
BASE LOCATION: Bellshill (Hybrid)
SALARY: Up to £29K Depending on skills and experience
WORKING PATTERN: Permanent | Full-time (35 hours per week)
Role Purpose
As a Telecomms Support Engineer, you’ll be the first line of support for our customers, helping to keep their businesses connected and their teams communicating seamlessly. Working across a range of modern voice and network platforms, you’ll diagnose and resolve technical issues while delivering exceptional customer service. Whether it's troubleshooting VoIP systems, resolving network challenges, or guiding users through technical queries, you’ll play a key role in maintaining the quality and reliability our customers rely on.
This is a hands-on, fast-paced role for someone who thrives on problem-solving, values collaboration, and is passionate about making technology work better for people.
Key Responsibilities
What do I need?
Technical knowledge required
Benefits