Microsoft Dynamics 365 BC Account Manager

Kick ICT Group

Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.

Founded in April 2015 by CEO Tom O’Hara, Kick has grown rapidly with acquisitions playing a vital role in shaping Kick as a respected leader within the industry. Since 2015, nine acquisitions have been made. These acquisitions alongside our strong organic growth have been the key elements in our ability to scale and expand the range of services and levels of expertise that Kick provides to our customers.

Combining over 40 years of expertise and service from respected industry players, Castle and Talon, our five divisions, Technical, Dynamics, Infor, Communications and KickSecure allow us to deliver tailored expertise to each customer.

We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with people that is most important to us.

You can trust in our expertise.

The Role

JOB TITLE: Microsoft Dynamics 365 Business Central Account Manager

BASE LOCATION: Bellshill (hybrid)

SALARY: Up to £50K base salary depending on skills and experience + Commission + Car Allowance

WORKING PATTERN: Permanent I Full-time (35 hours per week)

ROLE PURPOSE:

As a Microsoft Dynamics 365 Business Central Account Manager, you will be responsible for identifying, developing, and nurturing new and existing client relationships. You will drive revenue by promoting and selling Microsoft Dynamics 365 solutions, ensuring that clients’ needs are thoroughly understood and addressed with tailored, value-added propositions.

This role requires a deep understanding of the Microsoft technology ecosystem, exceptional communication skills and an ability to build close relationships, influence stakeholders and close deals.

Key Responsibilities

• Proactively engage with existing clients to understand their business needs and offer tailored D365 BC and its complementary products
• Develop and maintain a pipeline of opportunities to achieve and exceed sales targets.
• Identify and take advantage of cross-selling opportunities.
• Develop and nurture strong client relationships and tailoring solutions to individual customer requirements.
• Collaborate with internal teams to create compelling proposals and ensure seamless customer onboarding, driving high levels of customer satisfaction.
• Stay informed on Microsoft product advancements, competitor activity, to effectively position Kick and Dynamics 365 Business Central solutions.
• Ensure a high level of customer satisfaction through regular communication and issue resolution.

What do I need?

• Proven track record in sales account management of Dynamics 365 Business Central or similar cloud-based CRM/ERP product such as NetSuite, Sage, SAP, Infor Sun.
• Ability to build rapport and explain complex concepts to both non-technical and technical audiences.
• Self-motivated, target-driven, and comfortable working in a fast-paced, competitive environment.
• Strong collaboration skills, able to work effectively with cross-functional teams across sales, marketing, and technical disciplines.
• Excellent communication, presentation, and negotiation skills.
• Willingness to travel if required to meet with clients and attend industry events (UK Driving licence required).

Benefits

• Competitive salary
• 30 days annual leave (plus a birthday holiday)
• Additional Service Days
• Group personal pension plan
• Private medical insurance scheme
• Hybrid Working
• Life cover (2 x final salary)
• Cycle to work scheme

Kick ICT Group recognise the value of a diverse workforce and are committed to making our working environment inclusive for all.